Privacy policy

1. Introduction

SIA “ROAST MARKETING” (hereinafter referred to as “We”, “Our Company”) is committed to protecting your privacy. This privacy policy explains how we collect, use, and store your personal information when you interact with our company, our services, and our websites.

2. Collection and Use of Information

2.1. What information we collect

We may collect the following types of information about you:

• Personal Information: such as name, address, email address, phone number, and other data that you provide us during registration or in the customer service process.
• Payment Information: if you make payments, we may collect information about your credit card or other payment details.
• Website and Usage Information: this may include data on how you use our website, your IP address, information about your device and browser, and information about your site activity.

2.2. How we use your information

• Customer Service: to process your requests, inquiries, and ensure quality service.
• Provision of Services: to provide you with our services and fulfill contractual obligations.
• Improving Our Services: to analyze website and usage information to improve our services and your experience.
• Marketing and Communications: to inform you about our services, promotions, and offers, and to conduct marketing research.

3. Disclosure of Information

We do not sell, rent, or transfer your personal information to third parties without your permission, except in the following cases:

• Legal Requirements: We may disclose your information in accordance with the law, court order, or to protect the rights of our company.

• Partners and Service Providers: We may use third-party companies and service providers to perform certain functions as part of our operations. In such cases, we provide them with only the necessary information to fulfill their duties.

4. Data Protection

We take measures to protect your information from loss, unauthorized access, disclosure, alteration, and destruction. We strive to adhere to the best practices for data security.

5. Your Rights

You have certain rights regarding your personal information, including the right to access, correction, deletion, and restriction of processing. You can also withdraw your consent to the processing of information at any time.

6. Feedback

If you have questions or suggestions regarding our privacy policy, please contact us at the following contacts:

SIA “ROAST MARKETING”
Address: Rīga, Jasmuižas iela 18 k-1 – 75, LV-1021
Email: clientcare@roast.marketing
Phone: +371 29150810

We will be happy to answer your questions and provide additional information.